Patient appointments
Book, reschedule and cancel appointments with real-time availability and automated reminders that reduce no-shows.
Products
Self-service for patients, a clinical cockpit for doctors
Two focused interfaces onto the same record. Patients handle their own appointments, results and documents. Clinicians get a prioritised worklist instead of a filing cabinet.
Capabilities
What Patient & Doctor Portals does
Results and documents
Secure access to released results, discharge summaries, letters and care plans, with clinician-controlled release timing.
Secure messaging
Structured non-urgent messaging between patients and care teams, routed to the right person rather than a general inbox.
Clinician worklists
A prioritised view of results to review, notes to sign, tasks outstanding and patients requiring attention.
Patient billing view
Statements, outstanding balances and payment where a payment gateway is integrated.
Mobile access
Both portals work on mobile browsers, with native applications available for clinical users.
Outcomes
What changes for your organisation
These are the operational differences organisations typically look for when evaluating this module. Actual results depend on configuration, adoption and how your teams currently work.
Expected benefits
- ✓ Lower inbound call volume to reception
- ✓ Patients arrive better prepared for appointments
- ✓ Clinicians see outstanding work in one prioritised place
- ✓ Fewer results left unacknowledged
Part of the platform
Patient & Doctor Portals does not work in isolation
Every module shares one data model, one security perimeter and one integration layer. Adding this module does not add an interface to maintain.
One data model
Data entered here is immediately visible to every other module without synchronisation or reconciliation.
Learn more →AI capabilities
The AI layer works across this module the same way it works everywhere else in the platform.
Learn more →Your deployment model
Available on shared cloud, dedicated cloud or on-premises — identical capability in each.
Learn more →See Patient & Doctor Portals working on your workflows
Book a walkthrough tailored to your care setting and the systems you already run.