Terms & Conditions

Last updated: 18 July 2026  ·  Effective from: 18 July 2026

These Terms and Conditions ("Terms") govern your access to and use of medineura.com and its subdomains (the "Website"), operated by MediNeura Technologies Private Limited ("MediNeura", "we", "us" or "our"). By accessing, browsing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Who may use the Website

The Website is intended for healthcare organisations, professionals, partners, prospective employees and other business audiences. You must be at least 18 years old and legally capable of entering into a binding agreement. If you use the Website on behalf of an organisation, you represent that you are authorised to accept these Terms on its behalf, and "you" refers to that organisation.

2. Permitted use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for your own internal informational, evaluation and business purposes. You may print or download individual pages for that purpose, provided you do not remove any copyright or proprietary notices.

3. Prohibited conduct

You agree not to:

• Use the Website for any unlawful purpose or in breach of any applicable law or regulation;
• Attempt to gain unauthorised access to any part of the Website, its servers, or any connected system or network;
• Probe, scan or test the vulnerability of the Website, or breach or circumvent any security or authentication measure;
• Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
• Conduct a denial-of-service attack or otherwise interfere with the proper working of the Website;
• Use automated systems — including robots, spiders, scrapers or data-mining tools — to access, extract or index the Website, other than search engines operating in accordance with our robots.txt file;
• Reproduce, duplicate, copy, resell or commercially exploit any part of the Website without our prior written consent;
• Frame or mirror any part of the Website, or use meta tags, hidden text or trade marks belonging to us without permission;
• Submit false, misleading or fraudulent information through any form on the Website;
• Use our contact forms to send unsolicited commercial communications, spam or bulk messages;
• Submit patient-identifiable information or other confidential clinical data through Website forms.

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

4. No medical or professional advice

Content on the Website is provided for general informational and marketing purposes only. It does not constitute medical, clinical, diagnostic, legal, regulatory, financial, tax or other professional advice, and it is not a substitute for the professional judgment of a qualified practitioner. Clinical decisions remain at all times the responsibility of appropriately licensed healthcare professionals. Never disregard or delay seeking professional advice because of something you have read on this Website. If you have a medical emergency, contact your local emergency services immediately.

5. Intellectual property

The Website and all its contents — including text, graphics, logos, icons, illustrations, interface designs, animations, images, audio, video, software and the selection, arrangement and presentation of that content — are owned by or licensed to MediNeura and are protected by copyright, trade mark, database and other intellectual property laws.

The "MediNeura" name and logo, the tagline "Intelligent Healthcare. Connected Care. Better Outcomes.", and product names including MediCampus are trade marks or unregistered marks of MediNeura Technologies Private Limited. You may not use them without our prior written permission. All other trade marks, product names and company names appearing on the Website — including those of cloud providers, standards bodies and third-party systems — are the property of their respective owners, and their appearance is for identification purposes only and does not imply endorsement, partnership or affiliation.

Except as expressly permitted in section 2, no licence or right is granted to you in respect of any intellectual property on the Website.

6. Your submissions

When you send us information through a form, by email or otherwise — including enquiries, feedback, suggestions or job applications — you confirm that the information is accurate, that you are entitled to provide it, and that it does not infringe the rights of any third party or breach any confidentiality obligation.

Any unsolicited ideas, suggestions or feedback you send us regarding our products are provided on a non-confidential basis, and you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce and incorporate them into our products and services without obligation or compensation to you. This does not apply to your personal information, which is handled in accordance with our Privacy Policy.

7. Product information and forward-looking statements

Product descriptions, feature lists, interface mock-ups, screenshots, statistics, roadmap items and performance figures on the Website are provided for general information, may be illustrative, and are subject to change without notice. They do not form part of any contract, do not constitute a warranty or binding commitment, and should not be relied upon in making a purchasing decision.

Any interface images shown on the Website may be illustrative representations rather than depictions of the current product. The features, capabilities and service levels actually provided to a customer are those set out in that customer’s executed service agreement and order documentation.

Certain statements on the Website concerning our strategy, markets, roadmap, plans and expected outcomes are forward-looking. They involve known and unknown risks and uncertainties, and actual results may differ materially.

8. Third-party links and content

The Website may contain links to websites, resources or services operated by third parties. Those links are provided for convenience only. We do not control, endorse, monitor or accept responsibility for third-party content, products, services, privacy practices or security. Accessing a linked site is at your own risk and subject to that site’s own terms.

9. Availability of the Website

We aim to keep the Website available, but we do not guarantee that it will be uninterrupted, timely, error-free or free of viruses. We may suspend, withdraw, modify or discontinue all or any part of the Website without notice and without liability. You are responsible for arranging your own access to the Website and for ensuring that everyone accessing it through your connection is aware of these Terms.

10. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Website and all content on it are provided on an "as is" and "as available" basis, without warranties or conditions of any kind, whether express, implied or statutory. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and completeness. We make no warranty that the Website will meet your requirements or that any information obtained through it will be accurate or reliable.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, and to the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, anticipated savings, data or data use, however arising and whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if we have been advised of the possibility of such loss;
• Our total aggregate liability arising out of or in connection with your use of the Website shall not exceed one hundred United States dollars (USD 100) or the equivalent in local currency.

These limitations apply to your use of the Website only and do not affect liability arising under a separately executed service agreement, which contains its own liability provisions.

12. Indemnification

You agree to defend, indemnify and hold harmless MediNeura Technologies Private Limited, its affiliates, and their respective officers, directors, employees, agents and licensors from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or connected with your breach of these Terms, your misuse of the Website, or your violation of any law or the rights of a third party.

13. Privacy

Our collection and use of personal information in connection with the Website is described in our Privacy Policy, which forms part of these Terms. Please read it carefully.

14. Export and sanctions compliance

You agree to comply with all applicable export control, economic sanctions and trade laws in connection with your use of the Website. You represent that you are not located in, and are not a national or resident of, any country or territory subject to comprehensive sanctions, and that you are not listed on any applicable restricted-party list.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter — including non-contractual disputes or claims — are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles.

The courts of Thiruvananthapuram, Kerala, India shall have exclusive jurisdiction to settle any such dispute or claim, except that we retain the right to bring proceedings in any jurisdiction where a breach of these Terms or an infringement of our intellectual property occurs or is threatened.

If you are a consumer resident in the European Union or the United Kingdom, you retain the benefit of any mandatory protections and the right to bring proceedings in the courts of your country of residence, where applicable law so provides.

16. Changes to these Terms

We may revise these Terms at any time by updating this page. The "Last updated" date shows when the current version took effect. Changes apply from the date of publication, and your continued use of the Website after that date constitutes acceptance of the revised Terms.

17. General provisions

• Entire agreement — these Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and us in relation to the Website.
• Severability — if any provision is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.
• No waiver — our failure to enforce any provision does not constitute a waiver of that or any other provision.
• Assignment — you may not assign or transfer your rights under these Terms. We may assign ours in connection with a merger, acquisition or sale of assets.
• Force majeure — we are not liable for any failure or delay caused by events beyond our reasonable control.
• No third-party rights — no person other than you and MediNeura has any right to enforce these Terms.
• Language — these Terms are drafted in English, which governs in the event of any translation conflict.

18. Contact

MediNeura Technologies Private Limited
General and legal enquiries: info@medineura.com
Careers: careers@medineura.com
Website: medineura.com

Please mark legal correspondence "Legal — Website Terms".